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Refund and return policy

Returns within 30 days, clear rules for digital codes, and refunds to your original payment method.

Last updated: October 14, 2026

30-day returns

You can return most physical items within 30 days of delivery for a full refund of the item price. Items must be unused, in the original packaging and with all parts and accessories. This policy is posted in line with California Civil Code section 1723.

How to start a return

  1. Email support@cartdealpath.com or call +1 951-360-9941 with your order number (it starts with CDP-) and the items you want to return.
  2. We reply within one business day with a return authorization and the return address.
  3. Pack the items securely and ship them back. We recommend a tracked service.

Please do not send returns to our Eastvale office address unless we ask you to.

Return shipping costs

If an item arrives damaged, defective or different from what you ordered, we pay for return shipping and send a prepaid label. For other returns, return shipping is paid by you. Original shipping charges are refunded only when the return is due to our error.

Digital gift cards and software codes

Digital gift cards, language subscriptions and security software are delivered by email and cannot be returned once the code has been sent, because they can be used right away. If a code does not work, contact us within 30 days and we will replace it or refund you in full.

Gift cards sold on this site have no fees and no expiration date from us, in line with California Civil Code section 1749.5. Prepaid Visa and Mastercard eGift cards are issued by a bank and follow the cardholder terms sent with them.

Items we cannot accept

  • Opened personal care items such as creams, eye patches, supplements and scalp brushes, for hygiene reasons (unless faulty).
  • Opened pet wipes and grooming items that have been used.
  • Metal roofing panels that have been cut.

Refunds

Once we receive and inspect your return, we email you to confirm. Approved refunds go back to your original payment method within 5 business days. Your bank may take a few more days to show the credit. Sales tax is refunded along with the item.

Damaged or missing items

If your order arrives damaged or an item is missing, contact us within 7 days of delivery with a photo of the package and the item. We will send a replacement or refund at no extra cost.

Exchanges and cancellations

For a different item, return the original for a refund and place a new order. You can cancel an order free of charge any time before it ships. Unpaid orders are cancelled automatically after 7 days.

Questions

Cart Deal Path
5800 Hamner Ave
Eastvale, CA 91752, USA
Phone: +1 951-360-9941
Email: support@cartdealpath.com